Questions with what kind of
Likert Scale Question Likert Scale is one of the most used tools by market researchers to evaluate their target audience's opinions and attitudes. This type of question is essential in measuring a respondent's opinion or belief towards a given subject. The answer options scale is typically a five, seven, or nine-point agreement scale used to measure respondents' agreement with various statements. Likert scales can be unipolar, indicating a respondent to think of the presence or absence of quality.
Or they can be bipolar, mentioning two different qualities, and defining the relative proportion of those qualities. For example, if a telecom company would like to understand the respondent's satisfaction level with their services, the question that can be asked is:. Semantic differential scale is a type of question that asks people to rate a product, company, brand, or any "entity" within the frames of a multipoint rating option.
These survey answering options are grammatically on opposite adjectives at each end. For example, if the national health association wants to collect feedback on Government insurance policies from the general public, the following question could be administered. The Stapel scale question is a close-ended rating scale with a single adjective unipolar , developed to gather respondent insights about a particular subject or event.
The survey question comprises an even number of response options without a neutral point. For example, if an airline wants to collect feedback on multiple attributes of a respondent's flying experience. Constant Sum Question Constant Sum question is also a rank order question type where the respondent can only select options in the form of numerics.
A constant sum question allows respondents to enter numerical values for a set of variables but requires them to add up to a pre-specified total. Each numeric entry is summed and can be displayed to the respondent. It is a great question type to use when asking financial, budget-related questions, or percentage based questions. An example of this question type is collecting data on how respondents allocate monthly budgets based on their income.
Comment Box Open Ended Question The comment box open-ended question is used to collect any feedback or suggestions that could be very long. They are open text format such that the respondent can answer based on their complete knowledge, feelings, and understanding. Hence, this question type is used when the organization conducting the study would like to justify a selection in a prior question or when extensive feedback is required from the respondent. A text question is similar to a comment box, but the data to be entered is generally regulated and requires validation.
This type of question has three sub-types:. This question type is an open-ended question with multiple rows of text indicated with a title, and the textual characters are regulated.
This type of question collects respondent information like full name, address, email address, phone number, age, and sex. The demographic question captures the demographic data from a population set. They are used to identify age, gender, income, race, geographic place of residence, number of children, etc. Demographic data helps you paint a more accurate picture of the group of people. For example:. Matrix table questions are arranged in tabular format with questions listed on the left of the table while the answer options are at the top of the table.
There are multiple variants of the matrix table question type. Multipoint matrix table questions use radio buttons to select answers for multiple aspects in a question. Multi-select matrix table questions use check-box buttons to select answers. The spreadsheet matrix table question is used to insert text while answering questions. An example of this is if an organization wants to collect feedback on specific attributes; the question that can be asked is:.
Recall questions require the recipient to remember a fact. Useful for: encouraging critical thought and in-depth evaluation of a subject in tests, interviews or discussions.
Rhetorical questions are often used by coaches or public speakers for effect to get the audience thinking and agreeing. Tone, context, intonation, and body language all help us make sense of what is being asked of us. But what happens when you throw technology into the mix and place a digital screen between the interlocutors? In fact, when used well, emojis and gifs can make workplace communication a little more fun for everyone. When asking questions over email, or via a team chat app such as Typetalk , why not enhance your message with a gif or two?
Obviously, use a little discretion — you may want to hold back when talking to a new client. With a certain level of carefulness towards tone and a knowledge of how to ask questions in the right way, you can get a lot more out of your work relationship. Also , as well or too? Alternate ly , alternative ly Although or though? Altogether or all together? Amount of , number of or quantity of? Any more or anymore? Anyone , anybody or anything? Apart from or except for?
Arise or rise? Around or round? Arouse or rouse? As or like? As , because or since? As , when or while? Been or gone? Begin or start? Beside or besides? Between or among? Born or borne? Bring , take and fetch Can , could or may? Classic or classical? Come or go? Consider or regard? Consist , comprise or compose? Content or contents? Different from , different to or different than?
Do or make? Down , downwards or downward? During or for? Each or every? East or eastern ; north or northern? Economic or economical? Efficient or effective? Elder , eldest or older , oldest? End or finish? Especially or specially? Except or except for? Expect , hope or wait? Experience or experiment? Fall or fall down? Far or a long way? Farther , farthest or further , furthest?
Fast , quick or quickly? Fell or felt? Female or feminine ; male or masculine? Finally , at last , lastly or in the end? First , firstly or at first? Fit or suit? Following or the following? For or since? Forget or leave? Full or filled? Fun or funny? Get or go? Grateful or thankful? Hear or listen to? High or tall? Historic or historical? House or home? How is …? If or when? If or whether? Ill or sick? Imply or infer? The researchers told some people to ask many questions at least nine in 15 minutes and others to ask very few no more than four in 15 minutes.
Among the speed daters, people were more willing to go on a second date with partners who asked more questions.
In fact, asking just one more question on each date meant that participants persuaded one additional person over the course of 20 dates to go out with them again. Asking a lot of questions unlocks learning and improves interpersonal bonding. Questions are such powerful tools that they can be beneficial—perhaps particularly so—in circumstances when question asking goes against social norms.
For instance, prevailing norms tell us that job candidates are expected to answer questions during interviews. But research by Dan Cable, at the London Business School, and Virginia Kay, at the University of North Carolina, suggests that most people excessively self-promote during job interviews.
And when interviewees focus on selling themselves, they are likely to forget to ask questions—about the interviewer, the organization, the work—that would make the interviewer feel more engaged and more apt to view the candidate favorably and could help the candidate predict whether the job would provide satisfying work. The first step in becoming a better questioner is simply to ask more questions. Of course, the sheer number of questions is not the only factor that influences the quality of a conversation: The type, tone, sequence, and framing also matter.
In our teaching at Harvard Business School, we run an exercise in which we instruct pairs of students to have a conversation.
Some students are told to ask as few questions as possible, and some are instructed to ask as many as possible. Among the low-low pairs both students ask a minimum of questions , participants generally report that the experience is a bit like children engaging in parallel play: They exchange statements but struggle to initiate an interactive, enjoyable, or productive dialogue.
The high-high pairs find that too many questions can also create a stilted dynamic. Sometimes the question asker learns a lot about her partner, the answerer feels heard, and both come away feeling profoundly closer.
Other times, one of the participants may feel uncomfortable in his role or unsure about how much to share, and the conversation can feel like an interrogation. Our research suggests several approaches that can enhance the power and efficacy of queries. The best approach for a given situation depends on the goals of the conversationalists—specifically, whether the discussion is cooperative for example, the duo is trying to build a relationship or accomplish a task together or competitive the parties seek to uncover sensitive information from each other or serve their own interests , or some combination of both.
Consider the following tactics. Conversations fall along a continuum from purely competitive to purely cooperative. Here are some challenges that commonly arise when asking and answering questions and tactics for handling them.
Not all questions are created equal. How are you? Although each type is abundant in natural conversation, follow-up questions seem to have special power. They signal to your conversation partner that you are listening, care, and want to know more. People interacting with a partner who asks lots of follow-up questions tend to feel respected and heard. No one likes to feel interrogated—and some types of questions can force answerers into a yes-or-no corner.
Open-ended questions can counteract that effect and thus can be particularly useful in uncovering information or learning something new. Indeed, they are wellsprings of innovation—which is often the result of finding the hidden, unexpected answer that no one has thought of before. For example, if you are in a tense negotiation or are dealing with people who tend to keep their cards close to their chest, open-ended questions can leave too much wiggle room, inviting them to dodge or lie by omission.
In such situations, closed questions work better, especially if they are framed correctly. In these situations, a survey tactic can aid discovery. Although this tactic may sometimes prove useful at an organizational level—we can imagine that managers might administer a survey rather than ask workers directly about sensitive information such as salary expectations—we counsel restraint in using it.
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